New York Child Support Office
Updated August 2026
New York's Division of Child Support Services (DCSS), part of the Office of Temporary and Disability Assistance (OTDA), sets statewide policy, while cases are handled by local Support Collection Units in each county or borough.
Phone
888-208-4485Official Website
Official Site ↗Mailing Address
Office of Temporary and Disability Assistance – Division of Child Support Services
NYS Child Support Processing Center, P.O. Box 15365
Albany, NY 12212-5365
Case Account
Manage Your Case ↗Enforcement
Report Missed Payments ↗About the Office of Temporary and Disability Assistance – Division of Child Support Services
New York's program is state-supervised but locally administered: OTDA's DCSS sets policy and runs the statewide processing center, but individual cases are handled by local Support Collection Units tied to each county or borough's social services district.
The state and local units together locate noncustodial parents, establish paternity, set support orders, and collect and enforce payments once a case is active.
New York uses the Income Shares model to calculate support. See how this compares to other states →
New York's default child support termination age is 21. See the full rules, including high school and disability extensions →
Circumstances change — see how to request a modification in New York →
How to Apply for Child Support in New York
A parent or caretaker of a child applies for New York child support services through their local Support Collection Unit or social services district, or online through MyChildSupport. Families already receiving TANF or Medicaid in New York are typically referred for services automatically.
The application requires identifying information for both parents and the child, along with any existing custody or support paperwork. The local district then works to establish paternity if needed and get a support order in place.
How to Collect Child Support Payments in New York
New York collects most support through income withholding once an order is active, disbursed to the receiving parent by direct deposit or debit card through the state processing center.
New York's official payment options are MoneyGram (Receive Code 14690) or mail; there isn't a single dedicated card-payment portal. Case status can be checked through MyChildSupport.
Missed Payments & Enforcement
DCSS's enforcement page describes tools including tax refund interception, license suspension, and credit bureau reporting for parents who fall behind on payments.
As in every state, federal law allows a passport to be denied or revoked once past-due support exceeds $2,500.
Frequently Asked Questions
Do I apply for New York child support through the state or my county? +
Through your local Support Collection Unit or social services district — New York is state-supervised but locally administered, similar to California and Ohio.
How do I apply for New York child support services? +
Through your local district office or online through MyChildSupport. Families already receiving TANF or Medicaid in New York are typically referred automatically.
How do I make a New York child support payment? +
New York's official options are MoneyGram (Receive Code 14690) or mail — there isn't a single dedicated online card-payment portal statewide.
Helpful Resources
Calculator & Guidelines
See how New York calculates the current amount, and how it compares to other states.
Learn more →When Support Ends
New York's default termination age, plus how high school, disability, or college can extend it.
Learn more →Modify an Order
What counts as a substantial change and how to request a modification in New York.
Learn more →Interstate Cases
How UIFSA determines jurisdiction when the other parent lives outside New York.
Learn more →This page is your New York starting point
Contact information above covers what the Office of Temporary and Disability Assistance – Division of Child Support Services handles directly, but the guideline model, termination age, and modification rules that decide your amount live on the dedicated pages linked here. And if the other parent lives outside New York, interstate rules — not New York's own procedures — determine which state has authority.
Nearby State Child Support Offices
Rules, portals, and enforcement tools change at the state line. If a case involves parents in more than one state, start with each state's own office — interstate cases are handled through direct cooperation between the agencies involved.