Vermont Child Support Office

Updated August 2026

Vermont's Office of Child Support (OCS), part of the Department for Children and Families, runs child support statewide from its central office in Waterbury.

Phone

1-800-786-3214

Official Website

Official Site ↗

Mailing Address

Department for Children and Families – Office of Child Support
280 State Drive
Waterbury, VT 05671-1060

Case Account

Manage Your Case ↗

Payments

Make a Payment ↗

About the Department for Children and Families – Office of Child Support

OCS is Vermont's IV-D agency, run entirely at the state level from a central administrative office with regional support, rather than through independent county agencies.

The office locates noncustodial parents, establishes paternity, sets support orders, and collects and enforces payments once a case is active, with case status available through the online Parent Log In system.

Vermont uses the Income Shares model to calculate support. See how this compares to other states →

Vermont's default child support termination age is 18. See the full rules, including high school and disability extensions →

Circumstances change — see how to request a modification in Vermont →

How to Apply for Child Support in Vermont

A parent or caretaker of a child can apply for Vermont child support services by contacting OCS's Customer Call Center. Families already receiving Reach Up (Vermont's TANF program) or Medicaid are typically referred for services automatically.

The application requires identifying information for both parents and the child, along with any existing custody or support paperwork. OCS then works to establish paternity if needed and get a support order in place.

How to Collect Child Support Payments in Vermont

Vermont collects most support through income withholding once an order is active, disbursed to the receiving parent by direct deposit or debit card.

Payments can also be made online through EzPay4Kids, and case status can be checked through the Parent Log In portal.

Go to the Payment Portal ↗

Missed Payments & Enforcement

OCS can intercept tax refunds, suspend licenses, and report arrears to credit bureaus when a parent falls behind on payments, and can help locate a missing noncustodial parent as part of enforcement.

As in every state, federal law allows a passport to be denied or revoked once past-due support exceeds $2,500.

Frequently Asked Questions

How do I apply for Vermont child support services? +

By contacting OCS's Customer Call Center at 1-800-786-3214. Families already receiving Reach Up or Medicaid in Vermont are typically referred for services automatically.

How do I make a Vermont child support payment? +

Through EzPay4Kids online, Vermont's official payment portal.

What happens if the other parent can't be located in Vermont? +

OCS can help locate a missing noncustodial parent as part of its standard case and enforcement services.

Helpful Resources

This page is your Vermont starting point

Contact information above covers what the Department for Children and Families – Office of Child Support handles directly, but the guideline model, termination age, and modification rules that decide your amount live on the dedicated pages linked here. And if the other parent lives outside Vermont, interstate rules — not Vermont's own procedures — determine which state has authority.

Nearby State Child Support Offices

Rules, portals, and enforcement tools change at the state line. If a case involves parents in more than one state, start with each state's own office — interstate cases are handled through direct cooperation between the agencies involved.