New Mexico Child Support Office

Updated August 2026

New Mexico's Child Support Services Division, part of the Health Care Authority (HCA), runs child support statewide from its central office in Santa Fe.

Phone

1-800-283-4465

Official Website

Official Site ↗

Mailing Address

Health Care Authority – Child Support Services Division
P.O. Box 2348
Santa Fe, NM 87504

Case Account

Manage Your Case ↗

Payments

Make a Payment ↗

Enforcement

Report Missed Payments ↗

About the Health Care Authority – Child Support Services Division

New Mexico's child support program was reorganized in 2023–2024, moving from the Human Services Department into the newly created Health Care Authority. Older documents may still reference the previous agency name during the transition.

The division locates noncustodial parents, establishes paternity, sets support orders, and collects and enforces payments once a case is active, with field offices in cities including Albuquerque and Las Cruces in addition to the central Santa Fe office.

New Mexico uses the Income Shares model to calculate support. See how this compares to other states →

New Mexico's default child support termination age is 18. See the full rules, including high school and disability extensions →

Circumstances change — see how to request a modification in New Mexico →

How to Apply for Child Support in New Mexico

A parent or caretaker of a child can apply for New Mexico child support services through the YES.NM.gov online portal. Families already receiving TANF or Medicaid in New Mexico are typically referred for services automatically.

The application requires identifying information for both parents and the child, along with any existing custody or support paperwork. HCA then works to establish paternity if needed and get a support order in place.

How to Collect Child Support Payments in New Mexico

New Mexico collects most support through income withholding once an order is active, disbursed to the receiving parent by direct deposit or debit card.

Payments can also be made online through the state's Paydici payment portal, and both parents can check case status through the YES.NM.gov portal.

Go to the Payment Portal ↗

Missed Payments & Enforcement

HCA's enforcement remedies page lists tools including tax refund interception, license suspension, and credit bureau reporting for parents who fall behind on payments.

As in every state, federal law allows a passport to be denied or revoked once past-due support exceeds $2,500.

Report a Missed Payment ↗

Frequently Asked Questions

Is New Mexico child support still run by the Human Services Department? +

No — the program moved to the newly created Health Care Authority (HCA) in 2023–2024. Some older references to the Human Services Department may still appear during the transition.

How do I apply for New Mexico child support services? +

Through the YES.NM.gov online portal. Families already receiving TANF or Medicaid in New Mexico are typically referred for services automatically.

How do I make a New Mexico child support payment? +

Through the state's Paydici online payment portal.

Helpful Resources

This page is your New Mexico starting point

Contact information above covers what the Health Care Authority – Child Support Services Division handles directly, but the guideline model, termination age, and modification rules that decide your amount live on the dedicated pages linked here. And if the other parent lives outside New Mexico, interstate rules — not New Mexico's own procedures — determine which state has authority.

Nearby State Child Support Offices

Rules, portals, and enforcement tools change at the state line. If a case involves parents in more than one state, start with each state's own office — interstate cases are handled through direct cooperation between the agencies involved.