Maine Child Support Office
Updated August 2026
Maine's Division of Support Enforcement and Recovery (DSER), part of the Department of Health and Human Services, runs child support statewide from its central office in Augusta.
Phone
(207) 624-4100Official Website
Official Site ↗Mailing Address
Department of Health and Human Services – Division of Support Enforcement and Recovery
11 State House Station
Augusta, ME 04333-0011
Case Account
Manage Your Case ↗Payments
Make a Payment ↗About the Department of Health and Human Services – Division of Support Enforcement and Recovery
DSER is Maine's IV-D agency, run statewide through DHHS's Office for Family Independence rather than by county. It locates noncustodial parents, establishes paternity, sets support orders, and collects and enforces payments once a case is active.
Case management is available through Maine's online DHHS gateway portal, and payments are tracked separately through the state's iPayOnline system.
Maine uses the Income Shares model to calculate support. See how this compares to other states →
Maine's default child support termination age is 18. See the full rules, including high school and disability extensions →
Circumstances change — see how to request a modification in Maine →
How to Apply for Child Support in Maine
A parent or caretaker of a child can apply for Maine child support services through the DHHS gateway portal or by contacting DSER directly. Families already receiving TANF or Medicaid in Maine are typically referred for services automatically.
The application requires identifying information for both parents and the child, along with any existing custody or support paperwork. DSER then works to establish paternity if needed and get a support order in place.
How to Collect Child Support Payments in Maine
Maine collects most support through income withholding once an order is active, disbursed to the receiving parent by direct deposit or debit card.
Payments are tracked through iPayOnline, and mailed payments go to a separate cashiers address from the main office correspondence address.
Missed Payments & Enforcement
Maine's standard enforcement tools include income withholding, license sanctions, and tax refund interception for parents who fall behind on payments.
As in every state, federal law allows a passport to be denied or revoked once past-due support exceeds $2,500.
Frequently Asked Questions
How do I apply for Maine child support services? +
Through the DHHS gateway portal or by contacting DSER directly. Families already receiving TANF or Medicaid in Maine are typically referred for services automatically.
How do I check my Maine child support payment history? +
Through the iPayOnline system, which tracks payments separately from the main case management portal.
Where do I mail a Maine child support payment? +
Payments mail to the IVD Cashiers unit in Augusta, a different address from the main DSER correspondence address.
Helpful Resources
Calculator & Guidelines
See how Maine calculates the current amount, and how it compares to other states.
Learn more →When Support Ends
Maine's default termination age, plus how high school, disability, or college can extend it.
Learn more →Modify an Order
What counts as a substantial change and how to request a modification in Maine.
Learn more →Interstate Cases
How UIFSA determines jurisdiction when the other parent lives outside Maine.
Learn more →This page is your Maine starting point
Contact information above covers what the Department of Health and Human Services – Division of Support Enforcement and Recovery handles directly, but the guideline model, termination age, and modification rules that decide your amount live on the dedicated pages linked here. And if the other parent lives outside Maine, interstate rules — not Maine's own procedures — determine which state has authority.
Nearby State Child Support Offices
Rules, portals, and enforcement tools change at the state line. If a case involves parents in more than one state, start with each state's own office — interstate cases are handled through direct cooperation between the agencies involved.